NERA PROVIDING LIMITED INFORMATION ON REDUNDANCY CLAIMS

In addition to providing general information with regard to redundancy legislation and entitlements, NERA can also provide callers with the following limited information relating to redundancy claims:

• Whether a claim has been received and is entered on the Redundancy Payments System
• The date of entry on the system
• The latest processing times

NERA is unable to provide detailed information relating to the status or payment times for individual claims or any queries on such claims. Callers should also note that due to Data Protection requirements, information may only be given out to the claimant or their authorised nominee. 

NERA Information Services hours of operation are 9:30am to 5pm, Mon -Fri.

Please contact 1890 80 80 90 or 05991 78990

For latest information regarding processing time for redundancy claims please click:

http://www.entemp.ie/employment/redundancy/processingdates.htm

Date Released: 19 October 2009